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Please make sure you will enter {0} to upload your log files.
Case number:
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When entering PMR, RCMS or CROSS case numbers, use the following pattern:
NOTE: The Case Number field is free form text, so syntax is not strictly enforced. |
Machine type: | |
Serial number: | |
Email address: |
Machine type:
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Serial number:
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Case number: |
×
When entering PMR, RCMS or CROSS case numbers, use the following pattern:
NOTE: The Case Number field is free form text, so syntax is not strictly enforced. |
Email Address: | Illegal E-mail |
If you are an Lenovo Support Engineer and you customer already uploaded the files to our site, you can search the log file and add SN,MT,CaseNumber and Contact email address for this log file so that we can better assist you. Firstly please provide the FTP account and password your customer used to upload the log files.
FTP account: |
Wrong account or password! Submit | ||
SFTP password: |
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Validate code: |
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2. Following file types are not supported: 3. Following characters in the file name are not supported: 4. Not more than 20 files at one time |