Lenovo Upload Tool

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The fields indicated with an asterisk (*) are required to complete this transaction; other fields are optional. If you do not want to provide us with the required information, please use the "Back" button on your browser to return to the previous page, or close the window or browser session that is displaying this

Please make sure you will enter {0} to upload your log files.

Case number: *
×

When entering PMR, RCMS or CROSS case numbers, use the following pattern:

  • PMR xxxxx bbb ccc
  • RCMS xxxxxxx ccc
  • CROSS xxxxxxx

NOTE: The Case Number field is free form text, so syntax is not strictly enforced.

Machine type:
Serial number:
Email address:
Machine type: *
Serial number: *
Case number:
×

When entering PMR, RCMS or CROSS case numbers, use the following pattern:

  • PMR xxxxx bbb ccc
  • RCMS xxxxxxx ccc
  • CROSS xxxxxxx

NOTE: The Case Number field is free form text, so syntax is not strictly enforced.

Email Address: Illegal E-mail

If you are an Lenovo Support Engineer and you customer already uploaded the files to our site, you can search the log file and add SN,MT,CaseNumber and Contact email address for this log file so that we can better assist you. Firstly please provide the FTP account and password your customer used to upload the log files.

FTP account:* Wrong account or password! Submit
SFTP password:*
Validate code:*

No files selected,please add a file to continue.
File name Size(Bytes) State Remove
There are incompatible files File does not exist Your files' size have exceeded 5GB! Your files' number have exceeded 20! Drag and drop files into this area or
Browse

Note:
1. Single file up to 5G
2. Following file types are not supported:
    
3. Following characters in the file name are not supported:
    
4. Not more than 20 files at one time

Lenovo Upload Tool


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