Lenovo Upload Tool

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The fields indicated with an asterisk (*) are required to complete this transaction; other fields are optional. If you do not want to provide us with the required information, please use the "Back" button on your browser to return to the previous page, or close the window or browser session that is displaying this

Case number: *
×

When entering PMR, RCMS or CROSS case numbers, use the following pattern:

  • PMR xxxxx bbb ccc
  • RCMS xxxxxxx ccc
  • CROSS xxxxxxx

NOTE: The Case Number field is free form text, so syntax is not strictly enforced.

Can't be empty Input is not legal
Machine Type: Can't be empty Enter 4 digit machine type
Serial number: Can't be empty Input is not legal
Email Address: Illegal E-mail
Machine Type: * Can't be empty Enter 4 digit machine type
Serial number: * Can't be empty Input is not legal
Case number:
×

When entering PMR, RCMS or CROSS case numbers, use the following pattern:

  • PMR xxxxx bbb ccc
  • RCMS xxxxxxx ccc
  • CROSS xxxxxxx

NOTE: The Case Number field is free form text, so syntax is not strictly enforced.

Can't be empty Input is not legal
Email Address: Illegal E-mail

If you are an Lenovo Support Engineer and you customer already uploaded the files to our site, you can search the log file and add SN,MT,CaseNumber and Contact email address for this log file so that we can better assist you. Firstly please provide the FTP account and password your customer used to upload the log files.

FTP Account:* Can't be empty Wrong account or password! Submit
FTP Password:* Can't be empty
Validate Code:* Can't be empty

No files selected,please add a file to continue.
FileName Size(Bytes) State Remove
There are incompatible files File does not exist Your files' size have exceeded 5GB! Your files' number have exceeded 20! Drag and drop files into this area or
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Note:
1.Supports single file sizes up to 5GB
2.The following file types are NOT supported:
    
3.The following special characters are NOT supported:
    
4.Not more than 20 files at one time

Lenovo Upload Tool


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