The fields indicated with an asterisk (*) are required to complete this transaction; other fields are optional. If you do not want to provide us with the required information, please use the "Back" button on your browser to return to the previous page, or close the window or browser session that is displaying this
Please make sure you will enter {0} to upload your log files.
When entering PMR, RCMS or CROSS case numbers, use the following pattern:
NOTE: The Case Number field is free form text, so syntax is not strictly enforced.
When entering PMR, RCMS or CROSS case numbers, use the following pattern:
NOTE: The Case Number field is free form text, so syntax is not strictly enforced.
If you are an Lenovo Support Engineer and you customer already uploaded the files to our site, you can search the log file and add SN,MT,CaseNumber and Contact email address for this log file so that we can better assist you. Firstly please provide the FTP account and password your customer used to upload the log files.
Enter the account used for the original upload to manage its log files.
Visualizing user upload locations and activity from the past 90 days.
Drop files here
or
Browse Files